Privacy Policy 531bet – Your Data, Protected

1. Introduction and Scope of This Policy

This Privacy Policy ("Policy") describes how 531bet collects, uses, stores, shares, and protects the personal data of users who access or use the platform available at 531bet.click ("Platform"), including all sports betting, live casino, roulette, slots, crash games, and any other available services.

531bet is committed to transparency in data processing and operates in full compliance with the General Personal Data Protection Law (LGPD – Federal Law No. 13,709/2018), which governs the processing of personal data in Brazil. By using the Platform, you confirm that you have read, understood, and agreed to the terms of this Policy.

This Policy applies to all users, registered or not, who interact with 531bet, including site visitors, active platform users, and former users whose data is still retained as described herein. Data is processed by 531bet in its capacity as data controller, as defined under the LGPD.

2. What Personal Data We Collect

531bet collects personal data in the following categories, always limiting collection to the minimum necessary for each purpose:

2.1 Identification and Registration Data

• Full name;
• CPF (Individual Taxpayer Registry);
• Date of birth;
• Email address;
• Mobile phone number;
• Full residential address (street, number, unit, neighborhood, city, state, ZIP code).

2.2 Financial and Payment Data

• Pix key used for deposits and withdrawals;
• Partial credit or debit card details (last 4 digits and card brand only — never the full card number);
• History of deposits, withdrawals, and financial transactions made on 531bet;
• Bank account details for TED transfers (bank, branch, account number — only when voluntarily provided by the user).

2.3 Platform Usage & Activity Data

• Full sports betting and casino game history;
• Sports, competition, and game mode preferences;
• Interactions with promotions, bonuses, and campaigns;
• Session records: date, time, duration, and device used;
• IP address and approximate location data;
• Device type, operating system, and browser used.

2.4 Communication Data

• Messages exchanged with the support team via live chat or email;
• Records of notifications sent and opened;
• Communication preferences (marketing opt-in and opt-out).

2.5 Identity Verification Data

To meet legal requirements and prevent fraud, 531bet may request documents such as a national ID, driver's license, or passport, along with proof of address. These documents are requested primarily during account verification and higher-value withdrawal processes.

3. How We Use Your Personal Data

Data collected by 531bet is used exclusively for the following purposes:

531bet does not use your data for any purpose beyond those listed above. Should a new processing purpose arise, you will be informed and, where required, your consent will be sought before any additional use of your data.

4. Legal Bases for Data Processing (LGPD)

As required by the LGPD, all personal data processing carried out by 531bet is grounded in a specific legal basis. The main legal bases we rely on are:

• Contract performance (Art. 7, V of the LGPD): processing is necessary to fulfill the contract you entered into when registering with 531bet, including the processing of bets, deposits, and withdrawals via Pix;
• Compliance with a legal obligation (Art. 7, II of the LGPD): certain data collection and retention obligations are required under Brazilian law, including anti-money laundering regulations and the sector's fiscal and regulatory requirements;
• Legitimate interest (Art. 7, IX of the LGPD): used for activities such as fraud prevention, platform security, and internal performance analysis, always balancing 531bet's legitimate interests with users' rights and expectations;
• Consent (Art. 7, I of the LGPD): for marketing communications, personalized promotions, and the use of non-essential cookies, consent is collected freely, knowingly, and unambiguously, and may be withdrawn at any time.

5. Sharing Data with Third Parties

531bet does not sell, rent, or otherwise commercialize users' personal data. Data is shared with third parties only in the following contexts and with appropriate safeguards in place:

5.1 Service Providers (Processors)

531bet works with service providers that process data on the platform's behalf, always under contracts that include data protection clauses. These providers include payment processors (for Pix, card, boleto, and PicPay), technology and cloud infrastructure providers, Live Casino and slots game suppliers, and identity verification (KYC) companies. All providers are selected according to strict security and privacy criteria and are not authorized to use your data for their own purposes.

5.2 Competent Authorities

531bet may share data with governmental, regulatory, or judicial authorities when legally required to do so, including the Financial Activities Control Council (COAF), the Brazilian Federal Revenue Service, and other public bodies, in the circumstances provided for by law.

5.3 Protection of Rights

In cases involving investigation of fraud, money laundering, match-fixing, or other unlawful conduct, 531bet may share data with competent authorities and third parties involved in the investigation, to the extent necessary to protect the rights of the platform and its users.

6. Cookies and Tracking Technologies

531bet uses cookies and similar technologies to enhance the user experience, ensure the platform functions correctly, and carry out performance analysis. The types of cookies we use are:

• Essential cookies: required for the platform's core functionality, such as keeping your session active and processing bets. These cannot be disabled without affecting your use of 531bet;
• Performance cookies: collect anonymous information about how users interact with the platform in order to identify technical improvements. They do not identify users individually;
• Functional cookies: store user preferences, such as language and betting settings, to personalize your experience without requiring reconfiguration at every session;
• Marketing cookies (with consent): used to display relevant promotional content based on browsing history. Enabled only with your express consent, which can be withdrawn at any time.

You can manage your cookie settings through the privacy panel available on the platform or through your browser settings. Disabling essential cookies may prevent 531bet from working properly.

7. Data Security

531bet employs robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. The key security measures in place are:

• 256-bit SSL/TLS encryption across all communications between the user and 531bet's servers;
• Passwords stored using cryptographic hashing — never in plain text;
• Strict data access controls for 531bet staff, based on the principle of least privilege;
• Continuous monitoring for unauthorized access attempts and suspicious activity;
• Regular security testing, including vulnerability assessments and penetration testing;
• A security incident response plan with clear procedures for notifying users and the ANPD in the event of a data breach;
• Regular encrypted backups of critical data, stored in a separate location.

Despite all the measures in place, no system is 100% immune to breaches. 531bet recommends that users follow good security practices, such as using strong, unique passwords, enabling two-factor authentication where available, and never sharing login credentials.

8. Data Retention and Deletion

531bet retains personal data for as long as necessary to fulfill the purposes for which it was collected, in accordance with applicable legal retention periods. The retention criteria are:

Once retention periods expire, data is securely deleted or anonymized for internal statistical purposes. Marketing communication data is deleted immediately upon withdrawal of consent, except where needed to demonstrate the original authorization.

9. Your Rights as a Data Subject (LGPD)

The LGPD grants you, as a data subject, a comprehensive set of rights that 531bet is fully committed to upholding. See each right and how to exercise it below:

To exercise any of these rights, please contact our privacy team via live chat or by email at suporte@531bet.click. Requests are responded to within 15 business days, as established by the LGPD.

10. Minors & Data Protection

531bet enforces a zero-tolerance policy regarding access by users under 18. We do not knowingly collect personal data from individuals under 18. CPF verification at the time of registration is one of the mechanisms used to ensure that only adults can access our services.

If 531bet becomes aware that it has collected data from a user under 18, that data will be immediately deleted, the account will be closed, and any deposited funds will be processed in accordance with the applicable refund policies.

11. International Data Transfers

Some service providers used by 531bet — such as cloud infrastructure providers and live casino game suppliers — may be located outside Brazil. When this occurs, 531bet ensures that international data transfers are carried out with the appropriate safeguards required under the LGPD, including:

• Transfers to countries whose level of data protection has been recognized as adequate by the ANPD;
• Execution of standard contractual data protection clauses with foreign service providers;
• Obtaining international information security certifications by the service providers involved;
• Transfer impact assessment to ensure data subjects' rights are preserved.

In no case will users' personal data be transferred to countries whose data protection laws are considered inadequate without the safeguards described above. You may request information about the specific transfers made by 531bet through our privacy channel.

12. Changes to this Privacy Policy

531bet may update this Privacy Policy periodically to reflect changes in our services, applicable legislation, or our data protection practices. When material changes occur, 531bet will notify users via:

• Notification in the account dashboard upon logging in to the platform;
• An email will be sent to your registered address summarizing the key changes;
• The "Last updated" date on this page will be updated, with the amended items clearly highlighted.

Changes that significantly expand the scope of data processing or affect users' rights will be communicated at least 15 days before taking effect, and, where required, new consent will be requested. Continued use of the platform after the changes constitutes acceptance of the updated Policy.

13. Contact, DPO, and Privacy Channel

531bet has appointed a Data Protection Officer (DPO), as required by the LGPD, responsible for overseeing compliance with this Policy, handling data subject requests, and maintaining communication with the National Data Protection Authority (ANPD).

To exercise your rights, ask questions, or report any privacy concern related to how 531bet handles your data, please use the channels below:

All communication is handled in Brazilian Portuguese by real people — not automated responses. Requests related to LGPD rights are prioritized and responded to within the legal deadline of 15 business days. If you are not satisfied with the response, you have the right to file a complaint directly with the National Data Protection Authority (ANPD), the Brazilian government body responsible for enforcing the LGPD.